Email our team and tell us where you would like to ship. We are working hard to bring braidsbytan.com to every corner of the world!

We are excited to bring our brand in front of you If for some reason you are not satisfied with the product, we would be more than happy to help you resolve any issues.

Guidelines

Returns are valid within 14 days of purchase. Return shipping charges are to be paid for by the customer. Any discounts received on your original purchase will be recalculated when the return is processed. Refunds exclude any shipping charges incurred.

Return Process

To return an item, please email Customer Service: return@braidsbytan.com

Please be sure to include the following information:
– Customer name and date of purchase
– Reason for return
– Order Number

Upon receipt of your request, we will send you an authorisation number and instructions on where/how to return the item(s)